While we excel in troubleshooting and support, it’s important to clarify our service boundaries. We do not adjust records to comply with Generally Accepted Accounting Principles (GAAP) or specific tax requirements, nor do we conduct audits or verify submitted data for official financial statements. Our reports are intended solely for internal management use. Additionally, we do not provide legal services or engage in procedures to uncover errors, fraud, or illegal activities.
To facilitate a seamless support process, timely provision of specific documents and information from your end is necessary. This includes a backup copy of your current software database containing essential details such as balance sheets, check registers, customer accounts, invoices, receipts, sales tax and vendor information, purchase orders, federal tax ID numbers, payroll specifics, employee data, and unemployment account information. Rest assured, all information provided by you will be used as-is, without further verification or investigation on our part.
